Last updated: May 12, 2026
1. Introduction
Flixora places great importance on the protection of your personal data. This privacy policy explains what data we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) as a flixora stream subscriber. We process personal data in accordance with the GDPR and other relevant laws and regulations for all flixora iptv customers.
2. What Data Do We Collect for Flixora?
We only collect the data necessary to provide our flixora service:
- Name - for personal communication and invoicing of your flixora stream subscription
- Email address - for sending login credentials, invoices, and important updates about flixora iptv
- Phone number - for WhatsApp support and subscription management of your flixora account
- IP address - for technical support, security, and fraud prevention for flixorastreams
- Payment information - processed via secure payment providers (we do not store credit card details)
- MAC address - if applicable for MAG box activation with flixora stream
3. How Do We Use Your Data for Flixora?
We use your personal data exclusively for the following purposes related to your flixora iptv service:
- Providing our flixora IPTV service and access to 40,000+ channels and 130,000+ VOD titles
- Processing payments via Credit Card, PayPal, or Cryptocurrency for your flixora stream subscription
- Providing customer support via WhatsApp, email, and phone (24/7 English support for flixora)
- Informing you about important changes, maintenance, or subscription renewals for flixora iptv
- Improving our flixora stream service and user experience
- Preventing fraud and misuse of our flixora service
4. Legal Basis for Processing Flixora Customer Data
We process your personal data based on the following legal grounds for your flixora subscription:
- Performance of a contract - for providing our flixora iptv service (Article 6(1)(b) GDPR)
- Legitimate interest - for customer service, fraud prevention, and service improvement of flixora stream (Article 6(1)(f) GDPR)
- Legal obligation - for complying with tax and administrative obligations (Article 6(1)(c) GDPR)
- Consent - for marketing communications (if applicable) (Article 6(1)(a) GDPR)
5. Sharing Data with Third Parties
We only share your personal data with third parties when necessary for our flixora service or when legally required:
- Payment providers (PayPal, Crypto processors) - for secure payment processing of your flixora stream. They are processors and comply with GDPR.
- Hosting partners - for providing our servers and technical infrastructure for flixora iptv.
- WhatsApp (Meta) - for customer communication and support regarding flixora.
We never sell your personal data to third parties. All third parties we work with have data processing agreements that comply with GDPR for flixorastreams.
6. Retention Period for Flixora Customer Data
We do not keep your personal data longer than necessary for the purposes for which it was collected for your flixora subscription:
- Account data - as long as your flixora stream subscription is active + 12 months after termination (for legal and administrative purposes)
- Communication data (WhatsApp/email) - 24 months after last contact about flixora iptv
- Payment data - 7 years (legal retention period for financial records of flixora subscriptions)
- Technical logs (IP addresses) - maximum 12 months for flixorastreams security
7. Your Rights Under GDPR for Flixora Data
You have the following rights regarding your personal data as a flixora stream customer. You can exercise these rights free of charge:
- Right of access (Article 15 GDPR) - you may know what data we have about you and how we process it for flixora iptv
- Right to rectification (Article 16 GDPR) - you may have incorrect data corrected or missing data completed for your flixora account
- Right to erasure (Article 17 GDPR) - you may request deletion of your data ("right to be forgotten") from flixora
- Right to restriction (Article 18 GDPR) - you may temporarily restrict processing of your flixora data
- Right to object (Article 21 GDPR) - you may object to the processing of your data for flixora stream
- Right to data portability (Article 20 GDPR) - you may transfer your data to another party
Contact us at [email protected] to exercise any of these rights for your flixora iptv subscription. We will respond within 4 weeks, as required by law.
8. Security of Your Flixora Data
We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, and unlawful processing for all flixora stream customers:
- SSL encryption for all data transfer (HTTPS) on flixorastreams.shop
- Servers located in secure data centers in Europe (EU legislation) for flixora iptv
- Two-factor authentication for system access to flixora customer data
- Regular security audits and penetration tests for flixora infrastructure
- Employees are trained in privacy and security for flixora stream service
9. Cookies on Flixora Website
Our flixora website uses functional and analytical cookies to make the website work properly and improve it. We do not use tracking cookies for advertising purposes. You can disable cookies via your browser settings, but this may affect website functionality for accessing your flixora iptv.
10. Data Protection on WhatsApp for Flixora Support
We use WhatsApp for customer communication about flixora stream. WhatsApp (part of Meta) may process certain data. We have a data processing agreement with Meta and use only business WhatsApp features for flixora support. For more information on how Meta handles data, please refer to WhatsApp's privacy policy.
11. Children's Privacy and Flixora
Our flixora service is not intended for children under 18. We do not knowingly collect personal data from children under 18. If you believe we have collected data from a child under 18, please contact us and we will delete this information from our flixora records.
12. Changes to This Flixora Privacy Policy
We may change this privacy policy from time to time, for example due to new legislation or changes in our flixora stream service. The most recent version is always on this page with the date of the last change. For important changes, we will actively inform you via WhatsApp or email about your flixora iptv subscription.
13. Contact Flixora About Privacy
For questions about this privacy policy, about your personal data, or to exercise any of your rights regarding your flixora account, please contact us:
14. Data Protection Officer for Flixora
Flixora has appointed a Data Protection Officer (DPO) who oversees GDPR compliance for all flixora stream operations. You can reach our DPO at [email protected].
15. Filing a Complaint About Flixora Data Handling
You have the right to file a complaint with the relevant supervisory authority if you believe we are not handling your data correctly for your flixora iptv subscription. However, we appreciate it if you contact us first so we can work together to find a solution regarding your flixora stream service.